---
title: "ITIL and the CMDB: Think Small?"
url: https://campbell-online.com/blog/2006/04/19/itil-and-the-cmdb-think-small/
description: "The concept of the Configuration Management Database (CMDB) is not exceedingly difficult to comprehend, particularly as it applies to the Information Technology."
published: 2006-04-19
updated: 2006-04-19
---

# ITIL and the CMDB: Think Small?

Published 2006-04-19

April 19, 2006 · [IT service management](https://campbell-online.com/blog/category/it-service-management/) · [Knowledge work](https://campbell-online.com/blog/category/knowledge-work/)

> The concept of the Configuration Management Database (CMDB) is not exceedingly difficult to comprehend, particularly as it applies to the Information Technology Infrastructure Library (ITIL).
>
> However, the actual implementation of a CMDB and clearly demonstrating value can introduce subtle complexities as a result of competing business objectives and internal IT requirements.
>
> But as a standard and trusted data source, even the simplest of CMDBs can provide a means for improving internal communications and dialogue with IT customers. Even small-scale CMDB deployments could potentially help IT yield measurable benefits in operational effectiveness, cost efficiencies and improve the overall quality of service.

[ITSM Watch: ITIL and the CMDB: Think Small? (April 10, 2006)](http://www.itsmwatch.com/tech/print.php/3597936)

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