---
title: "EXIN introduces new certificate in Service Quality Management"
url: https://campbell-online.com/blog/2006/06/28/exin-introduces-new-certificate-in-service-quality-management/
description: "…EXIN has launched a new Service Quality Management Certificate based on ISO 20000. This Foundation Certificate in Service Quality Management will also become part of a."
published: 2006-06-28
updated: 2006-06-28
---

# EXIN introduces new certificate in Service Quality Management

Published 2006-06-28

June 28, 2006 · [IT service management](https://campbell-online.com/blog/category/it-service-management/) · [Knowledge work](https://campbell-online.com/blog/category/knowledge-work/)

> …EXIN has launched a new Service Quality Management Certificate based on ISO 20000. This Foundation Certificate in Service Quality Management will also become part of a new learning track for the Service Quality Management consultant.
>
> This track consists of ITIL Foundation, Service Quality Management Foundation, a new ITIL Service and Process Improvement certificate and a new Advanced certificate in Service Quality Management. In this track the Manager’s Certificate in IT Service Management can be used instead of ITIL Service and Process Improvement.

[EXIN introduces new certificate in Service Quality Management](http://www.exin-exams.com/default.asp?newsid={1605B0C2-35D0-48F8-86C5-8EDEF272B25A})

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