--- title: "Knowledge Work" url: https://campbell-online.com/blog/page/2/ description: "Knowledge Work is a weblog about technical communication, instructional design, business process analysis and the tools knowledge workers use." published: 2007-03-19 updated: 2007-03-19 --- # Knowledge Work Published 2007-03-19 Page 2 of 16 ## [How Today’s Techies Work](https://campbell-online.com/blog/2007/03/19/how-todays-techies-work/) March 19, 2007 · [Knowledge work](https://campbell-online.com/blog/category/knowledge-work/) Do you match the profile of today’s typical high-tech worker? You do if e-mail is your main way of communicating, you spend half your day in meetings, and you search the Internet for the latest research instead of reading print journals. That’s according to a study of how engineers work… [Read the full entry](https://campbell-online.com/blog/2007/03/19/how-todays-techies-work/) ## [Recommended site: Media Convert](https://campbell-online.com/blog/2007/03/08/recommended-site/) March 8, 2007 · [Tools and techniques](https://campbell-online.com/blog/category/tools-and-techniques/) · [Macintosh](https://campbell-online.com/blog/category/macintosh/) Our computers at home are very much up to date, thanks to Barry, and have all the latest bells and whistles — but this week I did a little bit of time traveling: I had occasion to find myself working at a rather ancient and cranky Mac. I had been working in a document using Open Office 2.1… [Read the full entry](https://campbell-online.com/blog/2007/03/08/recommended-site/) ## [ITIL v3 books can be ordered starting today](https://campbell-online.com/blog/2007/03/08/itil-v3-books-can-be-ordered-starting-today/) March 8, 2007 · [IT service management](https://campbell-online.com/blog/category/it-service-management/) We are delighted to announce that the five core publications that together comprise ITIL version 3 will publish on 30th May 2007. Having undergone a major revision, the new service lifecycle-based guidance incorporates the best from the previous two versions and tested current best practice for… [Read the full entry](https://campbell-online.com/blog/2007/03/08/itil-v3-books-can-be-ordered-starting-today/) ## [The Upside of Assholes: Is there Virtue in Bad Workplace Behavior?](https://campbell-online.com/blog/2007/03/07/the-upside-of-assholes-is-there-virtue-in-bad-workplace-behavior/) March 7, 2007 · [Uncategorized](https://campbell-online.com/blog/category/uncategorized/) · [Knowledge work](https://campbell-online.com/blog/category/knowledge-work/) Bob Sutton employs his signature frankness to discuss whether the bad behavior of workplace bullies and jerks should be tolerated in the name of success. While referencing such famous assholes as Steve Jobs of Apple or Hall of Fame baseball player Ty Cobb, Sutton debates the value of getting… [Read the full entry](https://campbell-online.com/blog/2007/03/07/the-upside-of-assholes-is-there-virtue-in-bad-workplace-behavior/) ## [70 hours a week the new standard?](https://campbell-online.com/blog/2007/03/01/70-hours-a-week-the-new-standard/) March 1, 2007 · [Uncategorized](https://campbell-online.com/blog/category/uncategorized/) · [Knowledge work](https://campbell-online.com/blog/category/knowledge-work/) Before Barbara Agoglia left her job as a director in American Express’ small business unit, she was on the verge of burnout. Aside from logging upward of 50 hours per week, she had a 90-minute commute to and from northern Westchester and had to be reachable to clients nearly 24-7. The breaking… [Read the full entry](https://campbell-online.com/blog/2007/03/01/70-hours-a-week-the-new-standard/) ## [Failing to support bid managers and proposal managers](https://campbell-online.com/blog/2007/02/28/failing-to-support-bid-managers-and-proposal-managers/) February 28, 2007 · [Knowledge work](https://campbell-online.com/blog/category/knowledge-work/) · [Proposal management](https://campbell-online.com/blog/category/proposal-management/) The following paragraphs emphatically do not describe my current employer, chosen by me in large part because they grok the importance of well-designed, well-written proposals and are willing to invest in their management and production. It does describe a few places I’ve had personal experience… [Read the full entry](https://campbell-online.com/blog/2007/02/28/failing-to-support-bid-managers-and-proposal-managers/) ## [Gartner predicts: Nearly Half of IT Jobs will be Lost to Automation by 2015](https://campbell-online.com/blog/2007/02/16/gartner-predicts-nearly-half-of-it-jobs-will-be-lost-to-automation-by-2015/) February 16, 2007 · [Knowledge work](https://campbell-online.com/blog/category/knowledge-work/) · [In the News](https://campbell-online.com/blog/category/in-the-news/) By 2015, 40% of today’s IT job roles will be lost to automation, predicts [the Gartner Group.] Although the number of people employed in the US manufacturing sector has declined steadily during the past 50 years, productivity per worker continues to rise and has doubled in the past 20 years. ‘The… [Read the full entry](https://campbell-online.com/blog/2007/02/16/gartner-predicts-nearly-half-of-it-jobs-will-be-lost-to-automation-by-2015/) ## [Web 2.0: The Machine Is Us/Ing Us](https://campbell-online.com/blog/2007/02/07/web-20-the-machine-is-using-us/) February 7, 2007 · [Knowledge work](https://campbell-online.com/blog/category/knowledge-work/) · [Tools and techniques](https://campbell-online.com/blog/category/tools-and-techniques/) Here’s a short YouTube video worth watching if you’re interested in the New Improved Semantic Web.Hat tip: BoingBoing [Read the full entry](https://campbell-online.com/blog/2007/02/07/web-20-the-machine-is-using-us/) ## [The 5 Immutable Laws of Persuasive Blogging (Copyblogger)](https://campbell-online.com/blog/2007/02/02/the-5-immutable-laws-of-persuasive-blogging-copyblogger/) February 2, 2007 · [Knowledge work](https://campbell-online.com/blog/category/knowledge-work/) · [Tools and techniques](https://campbell-online.com/blog/category/tools-and-techniques/) While there’s as many ways to approach blogging as there are blogs, some things remain steadfast when it comes to gaining influence and prompting action. Here are the 5 bedrock elements that you might keep in mind when blogging to persuade… The 5 Immutable Laws of Persuasive Blogging | Copyblogger [Read the full entry](https://campbell-online.com/blog/2007/02/02/the-5-immutable-laws-of-persuasive-blogging-copyblogger/) ## [A Sinner’s Guide to Offshoring - Analyst Corner - CIO](https://campbell-online.com/blog/2007/02/02/a-sinners-guide-to-offshoring-analyst-corner-cio/) February 2, 2007 · [Outsourcing](https://campbell-online.com/blog/category/outsourcing/) · [IT service management](https://campbell-online.com/blog/category/it-service-management/) · [Knowledge work](https://campbell-online.com/blog/category/knowledge-work/) Very interesting and amusing article in CIO, in which the author manages to characterize six classic errors in offshoring as five of the Seven Deadly Sins (including my personal favorite, Gluttony) and one standard-issue Tragic Flaw (hubris): Compass analyses indicate that both captive and… [Read the full entry](https://campbell-online.com/blog/2007/02/02/a-sinners-guide-to-offshoring-analyst-corner-cio/)