---
title: "Reading List"
url: https://campbell-online.com/blog/recommended-books/
description: "Knowledge Work is a weblog about technical communication, instructional design, business process analysis and the tools knowledge workers use."
---

# Reading List

****: The man who coined the phrase “knowledge worker” is also widely considered the father of modern management; this book is a great introduction and will whet your appetite for more.

**The Essential Drucker : The Best of Sixty Years of Peter Drucker’s Essential Writings on Management by Peter F. Drucker**: The man who coined the phrase “knowledge worker” is also widely considered the father of modern management; this book is a great introduction and will whet your appetite for more.

****: Practical, usable information on the fine art of making a convincing case.

**Changing Minds: The Art and Science of Changing Our Own and Other People’s Minds by Howard Gardner**: Practical, usable information on the fine art of making a convincing case.

****: The best (and most affordable) overall guide to ITIL, a set of industry best practices for IT Service Management and Service Delivery.

**IT Service Management: An Introduction by Jan van Bon**: The best (and most affordable) overall guide to ITIL, a set of industry best practices for IT Service Management and Service Delivery.

****: Great general introduction to project management.

**The Fast Forward MBA in Project Management, Second Edition by Eric Verzuh**: Great general introduction to project management.

****: Best practices for developing good documentation and training materials.

**Developing Quality Technical Information : A Handbook for Writers and Editors (2nd Edition) (IBM Press Series–Information Management) by Gretchen Hargis, Michelle Carey, Ann Kilty Hernandez, Polly Hughes, Deirdre Longo, Shannon Rouiller, Elizabeth Wilde**: Best practices for developing good documentation and training materials.

****: If you’ve got to develop and teach classes, this will give you the right theoretical underpinning.

**Rapid Instructional Design : Learning ID Fast and Right by George M. Piskurich**: If you’ve got to develop and teach classes, this will give you the right theoretical underpinning.

****: Brutally honest, wickedly funny and incredibly useful guide to office politics and organizational dynamics.

**The Way of the Rat : A Survival Guide to Office Politics by Joep Schrijvers**: Brutally honest, wickedly funny and incredibly useful guide to office politics and organizational dynamics.