About the studio
Campbell Creative Services is a freelance writing and consulting practice based in New York City.
Technical communication
Barry is an experienced technical communicator and process analyst. His work across information technology includes technical documentation, marketing materials, new-business proposals, RFPs, presentations, instructional design, and business process analysis.
He held senior staff positions at Capgemini and Summit Systems. His independent consulting clients included IBM and GlaxoSmithKline.
Open Barry's Knowledge Worker ToolboxEditorial work
Caren writes about entertainment, travel, technology, and business. Her editorial experience includes senior roles at Zagat Survey, InStyle, and Entertainment Weekly.
Her work has appeared in The New York Times, Entertainment Weekly, Real Simple, Salon, Money, Us Weekly, Cosmopolitan, TV Guide, Variety, and other national publications.
A knowledge worker, a term introduced by Peter Drucker in 1959, works primarily with information or develops and uses knowledge in the workplace. This journal looks at the tools and techniques of that work, especially better communication: thinking about products, policies, and practices; documenting them clearly; and developing useful instructional material.
The notes are intended for technical writers and editors, instructional designers, trainers, performance-improvement specialists, business analysts, and anyone who finds these responsibilities becoming part of the job.