About Barry Campbell

Barry Campbell is a senior information technology consultant, with over 18 years of experience as a technical communicator, proposal manager and business process analyst. Barry has written technical documentation, training, and marketing materials; managed the development of new business proposals and RFP responses; performed user requirements analysis for web sites, products and processes; and prepared and delivered presentations targeted to all levels of management.

In his current role as Chief Technical Writer at Column Technologies, Barry works primarily in the areas of Proposal Management and Business Process Improvement; Barry has also held senior staff positions at Capgemini and Summit Systems (now Misys Banking), and as an independent consultant his clients have included IBM and GlaxoSmithKline (formerly GlaxoWellcome.)

Barry is a PRINCE2 (PRojects IN Controlled Environments) Registered Practitioner, and also holds ITIL Foundation certification.  He is an active member of several professional organizations, including the IT Service Management Forum and the Project Management Institute, and writes about IT service management, technical writing, training and related topics at Knowledge Work.

He enjoys using his analytical and communications skills, combined with his many years of IT experience, to work with subject matter experts, evaluate new technologies, and explain them to non-technical audiences in the business world.

In addition to his blog, Barry maintains the Knowledge Worker Free/Open Source Toolbox, a document that lists freeware and Open Source equivalents to commercial software used by knowledge workers. He also maintains the Knowledge Worker "lens" at Squidoo.com.

Barry lives in Manhattan's West Village with his wife, Carrie, their two dogs, and an irascible tomcat.

(Contact Barry by e-mail)

Skills

• Business process analysis, documentation and improvement (ITIL, CMMI)
• Proposal and RFP preparation
• Project management (PRINCE2)
• Training development and delivery
• Technical writing and editing
• Web authoring, content management, and server administration
• Change management
• Information architecture and usability analysis