Knowledge Work

After a “meh” experience with a set of Berlitz CDs and workbooks, I’m embarking on a new language-learning adventure.
Did an extended online demo of the Rosetta Stone language software last week, and was very impressed with it; have just popped for a couple of Latin American Spanish teaching modules, which will, if nothing else, enable […]

Lately, I have been thinking about a couple of management practices that seem (based on my experience of more than 18 years in government) to occur more frequently in government settings and to have significant detrimental effects on employees and the organization. The first one is keeping underperforming employees around when they should be let […]

If you respond to RFPs or have any part in the proposal writing process, the Shipley Associates Proposal Guide for Business and Technical Professionals will be worth every penny of the $60 you pay for it (Amazon price as of September 2006.)
It is not a tutorial or a “how to” guide; rather, it’s a reference […]

The Adobe® FrameMaker® 7.2 Application Packs for Darwin Information Typing Architecture (DITA) and S1000D enable developers to fully evaluate and enhance the XML authoring and publishing capabilities within FrameMaker using two leading open standards. Both application packs are companion pieces to the already available Adobe FrameMaker Developer Kit (FDK) that provide sample content, tools, applications […]

The last year has seen the first appearance of online word processing applications such as ajaxWrite, ThinkFree Online, Writely, and Zoho Writer. Online office applications are an unproven product in a new market. To see how worthwhile they were, I compared their interfaces, basic and advanced features, and their document export and administration capabilities. The […]

Hey, everybody!  It’s the Web 2.0 Logo Generator!
Hat tip: The Modulator.

If you want to make an appointment to see Larry Page and Sergey Brin this week, you’ll have a harder time than usual doing so. The Google founders are making their annual pilgrimage to the Black Rock Desert in Nevada for the Burning Man festival.
Google’s known for its exacting hiring requirements, which include a degree […]

Leading British and American companies face being dragged into an emerging fraud scandal at a call centre company in India.
V-Angels, a Delhi-based outsourcing company that handles customer inquiries for telecoms firms in the West, has reported a number of employees to the police for allegedly stealing highly confidential customer data.
Som Mandal, V-Angels’ lawyer, confirmed that […]