Reading List


The Essential Drucker : The Best of Sixty Years of Peter Drucker’s Essential Writings on Management by Peter F. Drucker: The man who coined the phrase “knowledge worker” is also widely considered the father of modern management; this book is a great introduction and will whet your appetite for more.


Changing Minds: The Art and Science of Changing Our Own and Other People’s Minds by Howard Gardner: Practical, usable information on the fine art of making a convincing case.

IT Service Management: An Introduction by Jan van Bon: The best (and most affordable) overall guide to ITIL, a set of industry best practices for IT Service Management and Service Delivery.

The Fast Forward MBA in Project Management, Second Edition by Eric Verzuh: Great general introduction to project management.

Developing Quality Technical Information : A Handbook for Writers and Editors (2nd Edition) (IBM Press Series–Information Management) by Gretchen Hargis, Michelle Carey, Ann Kilty Hernandez, Polly Hughes, Deirdre Longo, Shannon Rouiller, Elizabeth Wilde: Best practices for developing good documentation and training materials.

Rapid Instructional Design : Learning ID Fast and Right by George M. Piskurich: If you’ve got to develop and teach classes, this will give you the right theoretical underpinning.

The Way of the Rat : A Survival Guide to Office Politics by Joep Schrijvers: Brutally honest, wickedly funny and incredibly useful guide to office politics and organizational dynamics.