IT service management
20 entries filed under this topic.
- ITIL v3 books can be ordered starting todayMarch 8, 2007 · IT service management
- A Sinner’s Guide to Offshoring - Analyst Corner - CIOFebruary 2, 2007 · Outsourcing, IT service management, Knowledge work
- Dr. ITIL: An Introduction To ISO/IEC 20000 - Your Free GuideJuly 31, 2006 · Process improvement, IT service management, Knowledge work
- Geeks Versus Suits: The Great Boardroom SchismJuly 25, 2006 · IT service management, Knowledge work
- Gartner: IT Budgets Lag Behind Business GrowthJuly 19, 2006 · IT service management, Knowledge work
- Windows Update alternative from ShavlikJuly 13, 2006 · IT service management, Knowledge work, Tools and techniques
- EXIN introduces new certificate in Service Quality ManagementJune 28, 2006 · IT service management, Knowledge work
- ApologiesMay 25, 2006 · Process improvement, IT service management, Tools and techniques
- TechRepublic Blog: Fifty ways to leave your (vendor)May 16, 2006 · IT service management
- eWeek: The Downside of CertificationApril 28, 2006 · IT service management, Knowledge work
- Two great posts from the IT Service BlogApril 26, 2006 · Process improvement, IT service management, Tools and techniques
- ITIL and the CMDB: Think Small?April 19, 2006 · IT service management, Knowledge work
- TechRepublic: The 10 worst ways to communicate with end usersApril 17, 2006 · Technical communications, IT service management
- BMC, Fujitsu, IBM, HP launch CMDB initiative - Computer Business ReviewApril 15, 2006 · IT service management
- Pink Elephant Wins New Global AccreditationApril 9, 2006 · IT service management, Knowledge work
- ISO20000 and ITIL - The “Need to Know” GuideMarch 26, 2006 · Process improvement, IT service management
- Introducing COBITMarch 16, 2006 · IT service management
- IT Service Today: ITIL and IT Service ManagementMarch 13, 2006 · IT service management
- New ITIL blog, search engineFebruary 21, 2006 · Process improvement, IT service management
- ITIL4Real: An ITIL project in the real worldFebruary 17, 2006 · Process improvement, IT service management, Knowledge work, Blog notes