Knowledge Work
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February 21, 2006 · Blog notes
Quick blogroll update: The Alchemy of Soulful Work has a new home on the Web (they’ve ditched TypePad.)
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February 20, 2006 · Technical communications · Knowledge work
Today I want to talk about the all-out assault on the English language and the role technology plays in that unprovoked and dastardly attack. I especially want to talk about the ways dumbing down the language is not only seen as acceptable, but is tacitly encouraged as the status quo.Any number of…
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February 20, 2006 · Process improvement
Proof that the premier process management program in American business has crossed over into mainstream consciousness is that a rock band in Northern Kentucky calls itself 6 Sigma. Even those who know more about frets than fractions can explain that Six Sigma is a way of increasing efficiency. A…
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February 17, 2006 · Outsourcing · Knowledge work
The globalization of work tends to start from the bottom up. The first jobs to be moved abroad are typically simple assembly tasks, followed by manufacturing, and later, skilled work like computer programming. At the end of this progression is the work done by scientists and engineers in research…
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February 17, 2006 · Knowledge work · Tools and techniques
After more than two years of rumor and speculation surrounding its plans to create a new suite of Office servers designed to complement its desktop Office offerings, Microsoft on Thursday revealed its final Office 2007 server packaging line up. While the company is introducing several brand-new…
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February 17, 2006 · Process improvement · IT service management · Knowledge work · Blog notes
A new blog that will be of interest to the IT Service Management and Business Process Improvement folks: ITIL4Real, a blog which aims to document an actual ITIL implementation project from its inception. ITIL4Real: An ITIL project in the real world
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February 16, 2006 · Instructional design · Tools and techniques
Attention, web interface designers: Yahoo! has released two resources, the Design Pattern Library and the User Interface Library, which basically give you access to Yahoo!-level design and code for free. mediabistro: UnBeige
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February 16, 2006 · Knowledge work
Oracle tried to acquire open-source database maker MySQL, an indication of the profound changes the software giant is willing to make as it adapts to the increasingly significant collaborative programming philosophy. MySQL Chief Executive Marten Mickos confirmed the acquisition attempt in an…
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February 16, 2006 · Knowledge work · Tools and techniques
This is a mighty good idea: a new service called Campfire allows you to create private “chat rooms” for your business or enterprise. This would be a terrific adjunct to, or even in some cases replacement for, teleconferencing or videoconferencing. Instant messaging is great for one-on-one chats…
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February 14, 2006 · Technical communications · Process improvement · Instructional design · Tools and techniques
The most critical aspect of user-centered design, usability testing breaks down the wall between the designer and user, and allows us to see how real users do real tasks in the real world. There are many benefits of usability testing, including uncovering pitfalls in a current system before a…
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