Knowledge Work

Reading List

The Essential Drucker : The Best of Sixty Years of Peter Drucker’s Essential Writings on Management by Peter F. Drucker

The man who coined the phrase “knowledge worker” is also widely considered the father of modern management; this book is a great introduction and will whet your appetite for more.

Amazon Price: $12.21 (as of 01/22/2006) List Price: $17.95

Changing Minds: The Art and Science of Changing Our Own and Other People’s Minds by Howard Gardner

Practical, usable information on the fine art of making a convincing case.

Amazon Price: $19.11 (as of 01/22/2006) List Price: $28.95

IT Service Management: An Introduction by Jan van Bon

The best (and most affordable) overall guide to ITIL, a set of industry best practices for IT Service Management and Service Delivery.

List Price: $47.95

The Fast Forward MBA in Project Management, Second Edition by Eric Verzuh

Great general introduction to project management.

Amazon Price: $13.57 (as of 01/22/2006) List Price: $19.95

Developing Quality Technical Information : A Handbook for Writers and Editors (2nd Edition) (IBM Press Series–Information Management) by Gretchen Hargis, Michelle Carey, Ann Kilty Hernandez, Polly Hughes, Deirdre Longo, Shannon Rouiller, Elizabeth Wilde

Best practices for developing good documentation and training materials.

Amazon Price: $25.19 (as of 01/22/2006) List Price: $39.99

Rapid Instructional Design : Learning ID Fast and Right

by George M. Piskurich

If you’ve got to develop and teach classes, this will give you the right theoretical underpinning.

Amazon Price: $41.11 (as of 01/22/2006) List Price: $48.00

The Way of the Rat : A Survival Guide to Office Politics by Joep Schrijvers

Brutally honest, wickedly funny and incredibly useful guide to office politics and organizational dynamics.

Amazon Price: $10.36 (as of 01/22/2006) List Price: $12.95