Knowledge Work

Many who blame outsourcing providers when things go wrong don’t have the maturity to understand their own responsibilities.
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A well thought-through and managed outsourcing relationship should obviate the need for recourse to contracts, says Jeremy Tipper, managing director of Capital Consulting. And the process should start by the client thinking long and hard about whether it […]

Meet Steven Sinofsky. He does Windows.
Steven Sinofsky is a rare bird on Microsoft’s Redmond campus — a manager who actually delivers software on time. As head of product development for Office, he’s known for meeting release deadlines.
He’s now been put in charge of Microsoft’s Windows group, which has seen endless delays in the release […]