Knowledge Work

“If you do not assume responsibility for breaking the system in the way you want it broken and then integrating it to a better plateau, it will break by itself to a worse plateau. So inaction does not save you; it gives the power of your demise to outside forces.”
Ichak Adizes, Managing Corporate Lifecycles

Pink Elephant today announced it has become the first organisation to receive worldwide accreditation for a new integrated ITIL® certification course that will enable practitioners to effectively manage, organise and optimise the Support and Restore processes, and minimise the adverse effects of Incidents and Problems, within the Service Desk function.
Pink […]