When you communicate better, work’s more fun (and productive)
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A fine-tuned Windows XP PC can run quite fast even it’s seriously lacking in the memory and CPU department. Before you chuck out your PC to buy a new one, try stripping some of the rust that’s built-up over the years; the results may surprise you. It’s probably your operating system that’s slow…
Let me tell you about these fabulous little notebooks I’ve just found. As a writer (one who works on technical subjects, not the Great American Novel) I make a point to never be without a notebook and a pen (a Pilot G2, please.) For years, I used cheap spiral-bound reporter’s notebooks and went…
Responsible education reformers know that throwing money at the problems of poor schools and underperforming students doesn’t work. Sun Microsystems’ retired CEO Scott McNealy has a new idea: leverage the power of open-source tools and software to make high-quality instructional material available…
It’s important to remember that ITIL is NOT a standard. ITIL has no auditing criteria. Contrary to popular belief ITIL tools cannot be officially regarded as ITIL Compliant. ITIL is a framework of best practice that aims to ensure cost effective, appropriate and quality IT services are delivered…
We are all told from childhood on that “Patience is a virtue.” And this is largely true. True patience is a combination of disciplined action and disciplined waiting. If we can employ it to the right ends, we can achieve goals and reap rewards that initially seem impossible or unattainable. In…
In his satirical new book Rome, Inc.: The Rise and Fall of the First Multinational Corporation, Stanley Bing humorously makes the case that the proto-capitalistic Imperium Romanum–with its bold takeovers, power-mad CEOs, and compelling brand–was the beta version of the globe-spanning Microsofts…
A survey of U.S. IT executives and business managers released in June by Accenture highlighted how far up the ladder [the Geek/Suit] gap exists. While 73 percent of responding IT executives said they believe they understand their company’s business extremely or very well, 43 percent of general…
When it comes to parceling out the money, IT is the first to be fired and the last to be hired: Organisations are not increasing their IT investment at the same rate the business is growing, according to a study by Gartner. But IT budgets are also harder hit and more negatively affected by a fall…
Brian Livingston’s “Windows Secrets” newsletter is one of the few industry publications I subscribe to; he’s a no-nonsense techie who keeps abreast of Developments You Should Know About. Well, here’s a Development You Should Know About: Microsoft has started cramming spyware into their automatic…
Over at the TECHWR-L list, one of the members is getting set to deliver a talk on technical writing as a career to a group of home-schooled high school students, and asked for advice. After answering the questions, I realized I had just written a pretty good blog post! 1. What students can learn…