When you communicate better, work’s more fun (and productive)
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The information architecture group blog Boxes and Arrows has a great post this week on the basic kinds of information-seeking behaviors by users of a web or intranet site, and how to design for maximum information retrievability. Most information architects already take “known item” (you know what…
Lifehack has a short, interesting essay on office politics, and on what conduct is both ethical and realistic in the modern workplace: Too often [office politics] smack of dirty tricks and the use of personal influence in the interests of a few, powerful individuals, conjuring up a picture of…
The IT Service Today search engine/portal just keeps getting better and better. Site manager Robin Yearsley has added links to ITIL-focused podcasts, sites and articles, and there’s a hidden “Easter Egg” … if you use their “Tell a Friend” feature to help spread the word to your colleagues, your…
Google just went into the web-based office software business, acquiring the startup Writely.com. Writely produces a word processor that runs in a standard web browser: Share documents instantly & collaborate real-time. Pick exactly who can access your documents. Edit your documents from anywhere…
Half of all malfunctioning products returned to stores by consumers are in full working order, but customers can’t figure out how to operate the devices, a scientist said on Monday. Product complaints and returns are often caused by poor design, but companies frequently dismiss them as “nuisance…
There is a new and insidious threat to the World Wide Web: a slowly rising tide of “original content” on Internet sites that is at best worthless, and at worst possibly even dangerously inaccurate. I should know; I’ve been writing some of the stuff myself. Understanding what’s happening requires a…
Do you secretly suspect that you’re working for bozos — or that, horror of horrors, you might have become a bozo yourself? Here. Take the GBAT - Guy (Kawasaki’s) Bozofication Aptitude Test, brought to you by the nice people at Electric Pulp. Question one, true or false: The two most popular words…
With this add-in you can permanently remove hidden and collaboration data, such as change tracking and comments, from Word 2003/XP, Excel 2003/XP, and PowerPoint 2003/XP files. When you distribute an Office document electronically, the document might contain information that you do not want to…
How many people think they’ve missed their opportunity to be a musician, or an expert golfer, or even a chess grand master because they didn’t start when they were young? Or because they simply lacked natural talent? Those people are (mostly) wrong. According to some brain scientists, almost anyone…
Rod Boothby at Innovation Creators has some thoughts on the next wave in web-based productivity tools; the MBA class of 2006 will be using blogs, wikis, web-based collaboration software for project management, and social networking tools. Perhaps the best idea for knowledge workers in Rod’s very…