When you communicate better, work’s more fun (and productive)
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Meet Steven Sinofsky. He does Windows. Steven Sinofsky is a rare bird on Microsoft’s Redmond campus — a manager who actually delivers software on time. As head of product development for Office, he’s known for meeting release deadlines. He’s now been put in charge of Microsoft’s Windows group…
Many who blame outsourcing providers when things go wrong don’t have the maturity to understand their own responsibilities. […] A well thought-through and managed outsourcing relationship should obviate the need for recourse to contracts, says Jeremy Tipper, managing director of Capital Consulting…
Most of the information that you can find about recruiting is for the employer, not the employee. (I’m as guilty as this as anyone: for example, The Art of Recruiting, I and II.) Let’s turn the tables, switch modes, and balance the scales by discussing what a hot candidate should ask a private…
The IT Service Blog republishes a very useful introductory article, which orients readers to the emerging ISO 20000 standard (based on ITIL.) Contrary to popular belief, ITIL is not a service management standard, but rather a structured approach or process framework on which a growing number of…
In case you’ve been worrying about how the war in Iraq will end, or the coming of avian flu, or the extinction of the universe as we drift into the cosmic void, well, relax. Here’s something you should really fret about: the future of the U.S. economy in the age of globalization. For a discussion…
The Darwin Information Typing Architecture (DITA) is an XML-based, end-to-end architecture for authoring, producing, and delivering technical information. This architecture consists of a set of design principles for creating “information-typed” modules at a topic level and for using that content in…
What if some of the business world’s most dearly held axioms are wrong? What if there is a better way? This is the argument Jeffrey Pfeffer and Robert Sutton, management professors at Stanford University, make in their new book, out this week, Hard Facts, Dangerous Half-Truths And Total Nonsense…
Richard J. Newman of US News and World Report has some good advice, for those of you for whom this is an option: Invest in corporate America. Just don’t work there. Newman notes that as trends towards outsourcing and offshoring accelerate, US companies are more profitable and competitive than ever…
• The Earth revolves around the Sun. • The speed of light is a constant. • Apples fall to earth because of gravity. • Elevated blood sugar is linked to diabetes. • Elevated uric acid is linked to gout. • Elevated homocysteine is linked to heart disease. • Elevated homocysteine is linked to B-12…
A good, brief introductory article on COBIT at IT Manager’s Journal: In essence, COBIT incorporates the control objectives observed by enterprises in compliance with Sarbanes-Oxley and other international standards allows for coordination between control requirements, technical issues and business…